Reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

The Course Facts

Mode Campus based – classroom
Duration 24 months (8 x 10 week terms plus 24 weeks of breaks)
Unit Structure Single units
Training Method This program is delivered in the classroom and in the workplace.
Assessment Method Written knowledge assessment, projects, case studies and practical demonstrations
Contact Method Classroom session – 20 hours per week plus 5 hours per week self-directed learning.

Course Structure

The course will be delivered in 8 x 10 week terms over an 24 months period.

The following lists the units of competency to be delivered

Term 1

BSBPEF502 Develop and use emotional intelligence
BSBTWK503 Manage meetings
BSBPEF401 Manage personal health and wellbeing

Term 2

CHCPOL003 Research and apply evidence to practice
CHCDIV001 Work with diverse people
CHCCCS007 Develop and implement service programs

Term 3

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
HLTWHS003 Maintain work health and safety

Term 4

Work placement 20 hours/week

Term 5

CHCMGT005 Facilitate workplace debriefing and support processes
CHCCCS041 Recognise healthy body systems
CHCLEG003 Manage legal and ethical compliance
CHCPRP003 Reflect on and improve own professional practice

Term 6

CHCCCS019 Recognise and respond to crisis situations
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCDFV001 Recognise and respond appropriately to domestic and family violence

Term 7

CHCDIV003 Manage and promote diversity
CHCCCS004 Assess co-existing needs
CHCCCS038 Facilitate the empowerment of people receiving support
CHCCSM013 Facilitate and review case management

Term 8

Work placement 20 hours/week

Assessment Requirements

Assessment will occur through a variety of methods. Assessment conditions will also ensure a simulated workplace environment.
Assessment tasks:
• reflect real life work tasks
• are required to be performed within industry standard timeframes as specified by assessors in relation to each task
• are assessed using assessment criteria that relate to the quality of work expected by the industry
• are performed to industry safety requirements as relevant
• utilise authentic workplace documentation
• require students to work with others as part of a team
• require students to plan and prioritise competing work tasks
• involve the use of standard, workplace equipment such as computers and software
ensure that students are required to consider workplace constraints such as time and budgets.

Fees

Tuition Fee AUD $36,000
Non Tuition Fee AUD $600
Total AUS $36,600
PROMOTION PRICE
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All term payments must be paid in full, in advance of the term commencing in order to maintain a valid enrolment.

Minimum Entry Requirements:

  • Be over the age of 18
  • Demonstrate good command of written and spoken English
  • Verified evidence of IELTS Level 5.5 or equivalent
  • Provide your own Laptop and/or tablet
  • Have completed an equivalent secondary schooling level of a High School Certificate or can demonstrate suitable work experience.

Meet the following Student Visa subclass 500 Vocational Education & Training requirements;

  • Be of good character
  • Be of sound health
  • Have acceptable health insurance through the Overseas Student Health Cover (OSHC) for yourself and any members of your family unit accompanying you to Australia
  • Have no outstanding debts to the Commonwealth of Australia
  • Demonstrate the capacity to meet basic living costs requirements set by the Australian Government

Application Process

To enrol into a course as an overseas student at Metro Institute, applicants must complete an International Student Enrolment Form available from the website.

The form should be completed in full and submitted by email to: sydney@metroinstitute.edu.au

The application for enrolment must be accompanied by:

  • Evidence of IELTS proficiency (General Score of 5.5) or equivalent
  • Evidence of a High School Certificate or equivalent secondary schooling outcome

When we receive your application, our Administration Manager will review it for completeness. When the application for enrolment is complete you will be issued a Letter of Offer (valid 30 days), an invoice for initial payment of fees and provided with a Student Agreement for your review.

Once you accept the offer you are required to return the student agreement with the initial payment of fees, IELTS and education proof.

Upon approval of your application, an electronic confirmation of enrolment (eCoe) will be generated and forwarded to Department of Home Affairs and yourself at the address provided on your application with an official receipt for the fees paid.

It is the applicant’s responsibility to apply for a student visa. If your application is not complete, the Administration Manager will contact you.

Making a student visa application

Complete the online form through the DHA’s ImmiAccount and pay the application fee.

Include evidence of your intended course of study. This can be a Confirmation of Enrolment (CoE) or, for applicants already inside Australia, a Letter of Offer from your education institution.

Successful Student Visa

If your student visa application is approved, you should contact Metro Institute and provide evidence of approval. Metro Institute will contact you to confirm your timetable, start date and all other arrangements for your study with us.

Unsuccessful Student Visa

If your student visa application is NOT approved, you must advise us and apply in writing for a refund of student fees, in accordance with our Fee Refund Policy.

For further information please contact:

Metro Administration Manager on:

E-mail: sydney@metroinstitute.edu.au
Phone: +61 2 9281 0600

International Students should also visit www.metroinstitute.edu.au, which gives more information about the study environment, course fees and refund policy, support services, and schooling obligations for dependent children.

The website covers the remaining general information that is relevant to all International Students and is required by the legislation, and also has links to other Metro Institute pages with specific information.